FREQUENTLY
ASKED QUESTIONS
These frequently asked questions were last updated on 05/25/2005
General Questions
What is a digital mixtape?
Who would enjoy a digital mixtape?
What is Mixtapeman.net?
What are the system requirements?
Where do I find the rest of the mixtapes?
Why do DJ's release other people's music?
Payment Questions
Do you accept all major credit cards?
Do you accept online checks?
Is my personal information safe?
Where can I find info on PayPal's privacy policy?
Where can I find info on PayPal’s security issues?
Why has Street Beatz decided to only accept Pay Pal?
Is this service available outside of the United States?
How does your refund policy work?
Download Questions
How much do the mixtapes downloads cost & why?
When do I get to download the mixtape? (Updated)
I get an error when I try to download, Why? (Updated)
Download Complete: What's the password? (Updated)
Why did I receive a corrupt file?
What do I do if my computer crashes?
Promotional Questions
How do I get my mixtape on Street Beatz?
Can I advertise on Street Beatz?
Can I subscribe to your Mailing List?
Can I un-subscribe from your Mailing List?
I purchased 4 downloads, when can I request my free 1? (Updated)
What is a Digital Mixtape?
Mixtapes are primarily sold on compact discs ("CDs")
for anywhere between $9 to $15 each. They contain material
from many different artists and can feature any or all of
the following: A) Exclusives B) Remixes C) Freestyles D)
Interviews E) Blends F) Drops & much more. When mixtapes
are brought to the World Wide Web they are considered to
be Digital Mixtapes, all of the digital mixtapes that are
provided on Mixtapeman.net are in MP3 format
encoded at 92kbps for excellent sound quality.
What Is Mixtapeman.net?
Mixtapeman.net is an online music service
specializing in underground mixtapes and bringing them to
the World Wide Web ("Digital Mixtapes"). You are
able to Download the mixtapes while connected the world
wide web.
Who would enjoy a digital mixtape?
If you enjoy listening to Rap / R&B and appreciate getting
the latest music as soon as it hits the streets, then you
would most likely benefit from this service.
What are the system requirements?
In order to play the digital mixtapes we suggest that you
install a third party software package called Winamp from
http://www.winamp.com brought to you by nullsoft. In no
way is Street Beatz affiliated with Nullsoft so if you are
have trouble with the program you will need to visit their
support center at http://winamp.com/support
5Where do I find the rest of the mixtapes?
You will find 2 dropdown boxes above the main display window
("Select A DJ!") or ("Select An Artist").
you can use those two dropdown boxes to navigate through
the available DJs, Artists and mixtapes. You will also be
able to navigate the available mixtapes through our search
option, simply enter in the artist or DJ you are looking
for and click ("Search!").
Why do DJ's release other people's
music?
Artists will often give DJs access to exclusive material
and in return, all the artist is looking for is promotion.
The DJs use the material to broaden his portfolio and develop
there skill on the turntables while spinning at party’s,
club’s, etc. The artist benefits by developing a stronger
fan base and usually builds a buzz for an upcoming album
release or some kind of event. Last but not least, we (the
listeners) benefit by hearing the latest exclusives, freestyles,
interviews, remixes, etc. that have not been released yet.
Do you accept all major credit cards?
Yes, Mixtapeman.net accepts Visa, MasterCard,
American Express & Discover (4 of the most widely used
credit cards). All payment transactions are processed by
www.paypal.com. PayPal's Buyer Protection is offered to
buyers in an effort to make the online trading community
a safe and secure place. At PayPal, your security is their
top priority. if you do not already have a PayPal account
you can get one free here
Do you accept online checks?
Yes, Mixtapeman.net accepts online checks
as well as bank account payments. All payment transactions
are processed by PayPal. PayPal's Buyer Protection is offered
to buyers in an effort to make the online trading community
a safe and secure place. At PayPal, your security is their
top priority. if you do not already have a PayPal account
you can get one free here
Is my personal information safe?
Mixtapeman.net is committed to protecting
and respecting your privacy. This Privacy Statement explains
what we do with the personal information that we collect
from you. At no point in time will we distribute your personal
information to a third party. If we make any material changes
to our policy, it will be posted here.
Where can I find info on PayPal's
privacy policy?
If you would like to learn more on PayPal's privacy Policy
simply visit here for an easy to read, excellently laid
out policy that covers all the issues you will need to know
when joining PayPal
Where can I find info on PayPal’s
security issues?
Pay Pal provides a helpful Security Center for anyone who
wishes to find out more about the security issues surrounding
their service; we strongly recommend that you look over
it if you need more information. You can visit the security
center by clicking here.
Why has Mixtapeman.net decided to
only accept Pay Pal?
Pay Pal has received close to 20 awards for technical excellence
from the Internet industry and the business community at
large -most recently the 2003 Webby Award for Best Finance
Site and the 2003 Webby People's Voice Award for Best Finance
Site. We have been a proud member of Pay Pal since 2001
and they have continued to show us loyalty and reliability,
not to mention they make it easy for our customers to purchase
online. Simply put, we have been dealing with PayPal for
a while now and it's the only online service we trust.
Is this service available outside
of the United States?
You do not have to be a resident of the United States or
Canada in order to register for our Online Mixtape Club,
PayPal is available in countries all over the world, to
view the list just click here. However, Mixtapeman.net
will only accept USD & CAD funds (United States or Canadian
funds)
I'm getting an error when I try to
subscribe, what do I do?
If you are having trouble subscribing please contact us
at Ryde@Mixtapeman.net
How Does Your Refund Policy Work?
We will provide you with a refund if one of the following
situations apply.
* You have not yet downloaded the mixtape.
* Our servers are upgrading and you are unable to download
mixtape.
All mixtape downloads are tracked and If you
have already downloaded the mixtape you will not receive
a payment refund. please contact us at: ryde@Mixtapeman.net
to request a refund.
How Much Do The Mixtapes Cost?
Each mixtape download is $2.50, this cost covers the average
bandwidth usage that you consume from our servers each time
you download a mixtape. The average mixtape download files
size is approximately 77-99 megabytes and depending on your
internet connection speed it could take anywhere from 5
to 30 minutes to download a full mixtape.
I Have Purchased A Mixtape But Where
Do I Download It?
Once you have completed the payment process via PayPal you
will receive 2 different emails from Mixtapeman.net:
both are described below.
1. Save This Email! This email includes important
information regarding your mixtape purchase such as the
name, catalog id, and most importantly, your payment id.
You will need your payment id's in order to request any
free mixtapes you are currently eligible for.
2. Digital Download Information! This email includes information
and instruction on our download policy's, contact information,
and how to download your mixtape.
If you do not receive the emails after 10
minutes please check your junk mail settings and make sure
that they did not get filtered over to your junk mail and/or
spam folder. If you do not receive the download information
please contact us within 24-48 hours & we will re-send
you the information. Please keep in mind that any request
exceeding the 48 hour time limit may or may not be re-activated
depending on if the mixtape has already been downloaded
or not.
We have also noticed that a lot of AOL users
are not receiving our download links. If you are using an
AOL email address please click here for more information.
Why Am I Getting An Error When I Try
To Download?
Here is a list of possible errors that may occur when you
try to download from Mixtapeman.net.
* Download Link Has Expired Or No
Longer Exists!
Each download is set to expire 1 hour after the initial
payment, if the mixtape is not downloaded within the 1 hour
you will receive this message and no longer have access
to the mixtape. If you need more time to download please
contact us.
* This Is An Invalid Offer!
This error message occurs when requesting a free mixtape.
Simply double check the Catalog ID number for the free mixtape
you are requesting (you will find the request number on
the detailed page) and re-enter it into the request form
along with your 4 Payment ID's. This should fix the problem.
If not please contact us.
* You Have Been Banned From Mixtapeman.net!
This error message occurs for one of the following reasons.
If you feel that you have been banned in error feel free
to contact us.
o Excessive Downloading - If you have been caught downloading
the mixtape file over and over and over again. You only
need to download the file once, 3 time at the most.
o Unauthorized Downloading - If you have been caught sending
the links to users who are unauthorized to download the
mixtapes (i.e.. anyone who has not purchased the download
from Mixtapeman.net)
o Fraud Investigation By PayPal - If your account is currently
under investigation for fraud you will be banned until everything
has been cleared.
* When I Click The Download Link Nothing Downloads!
If for some reason you click on the download link and receive
an error page, or a search page, this is something that
we will have to fix on our end, chances are we have entered
the wrong download file in our system. please contact us
immediately regarding this situation.
* There Was A Error While Verifying Your Download
Link!
Our system has encountered an error while trying to verify
your your download link. Please enter your email address
and payment ID then click "Verify Download Link".
You will find your Payment ID in the email receipt that
was sent to you, it's called "Save This Email!"
Download Complete: What's The Password?
As a safety precaution from unauthorized users we will be
protecting the mixtapes with a password that will be provided
to you upon completion of any mixtape purchase. You will
find the password on the download page in the Download Instructions!
Why Did I Receive A Corrupt File?
If you receive the following error message saying "Corrupt
File" when trying to open the .zip file, It could mean
1 of 2 things. A) there was a problem with your connection
while downloading (usually with dial up modems) the mixtape
or B) There is an error on our download server that needs
to be fixed. Try downloading the file again, if it does
not work contact us at ryde@Mixtapeman.net
Can I Burn The Mixtapes to Compact
Disc (CD)?
Yes, all of the mixtapes provided on Mixtapeman.net
is in MP3 format.
What Do I Do If My Computer Crashes?
We do not re-send mixtapes due to computer crashes. Unless
you have backed-up all the mixtape downloads there is no
way to recover them.
How do I get my mixtape on Mixtapeman.net?
If you are a DJ looking to get your mixtape on mixtapeman.net
please check out our Distribution Program at http://Mixtapeman.net/submit
Can I Advertise on Mixtapeman.net?
If you would like to get more traffic to your website please
contact us at ryde@beatclappaz.com
Can I subscribe to your Mailing List?
Of course you can, our newsletter is free and anyone can
sign up. simply enter your email address below and click
"Join"
Can I Un-subscribe from your Mailing
List?
Of course you can, if you decide you no longer want to receive
any more newsletters, updates, prizes, etc. all you have
to do is A) If you would like to unsubscribe to our HTML
Newsletter send a blank email to updates-unsubscribe@Mixtapeman.net
I Purchased 4 Downloads, Where Can
I Request My Free 1?
If you have purchase 4 mixtapes you are eligible for 1 free
mixtape, Each time you purchase a mixtape you will receive
a Payment ID & a special link to our request form. You
must email ryde@mixtapeman.net in order to request your
5th one FREE! |
